Legal
Privacy policy
This policy explains how Start to Hyrox (“we”, “us”) handles personal data when you use starttohyrox.com and related services. It is a summary for transparency; it is not legal advice.
Who is responsible
The service is operated as Start to Hyrox. For privacy requests, use the contact details shown on the website or in your account area when logged in.
Data we process
We may process account data (e.g. email, name), usage and technical data (e.g. device, browser, IP address, logs), training and plan data you enter in the app, and communication you send us. Payment data is handled by our payment provider; we do not store full card numbers.
Purposes and legal bases
We use data to provide and secure the service, personalize your plan and experience, process subscriptions, comply with law, and improve the product. Depending on the case we rely on contract, legitimate interest, consent (where required), or legal obligation.
Retention
We keep data only as long as needed for these purposes or as required by law. You may request deletion of your account subject to legal retention requirements.
Your rights
Where applicable (for example under the GDPR), you may have rights to access, rectify, erase, restrict or object to processing, and data portability. You may also lodge a complaint with a supervisory authority. Contact us to exercise these rights.
Cookies and similar technologies
We use cookies and similar technologies that are necessary for the site to function, and where applicable for analytics or preferences. You can control cookies through your browser settings.
Third parties
We use trusted processors (e.g. hosting, email, payments, analytics) under appropriate agreements. They may only process data on our instructions.
Changes
We may update this policy from time to time. The date of the latest version is shown on this page when we publish a material change.